HP Customer Care by Phone
Within 90 days from the time of your purchase,
phone support is provided to you free of charge.
However, if you are calling long distance, long-
distance charges may apply. Before placing a call
for help, please make sure that:
1
You have checked your Quick Start Poster
and this User’s Guide for installation and
troubleshooting tips.
2
You have checked
HP Customer Care Online
(see page 45) for product help.
above, then call an HP service technician while
you’re in front of your computer and printer.
Before you call, be sure you have the following
information:
•
Your printer’s serial number (the label is on
the printer’s bottom).
_______________________________
•
Your printer’s model number (the label is on
the front of the printer).
_______________________________
•
The model of the computer.
_______________________________
•
The version of the printer software and
software program (if applicable). To find
your printer software version, go to the
HP DeskJet toolbox, click on the printer icon
in the title bar, then select
About
from the
drop-down menu.
_______________________________
Then we can help you with your questions
immediately!
See the list below for your country’s
HP Customer
Care Center
phone number:
Africa/Middle East
41 22/780 41 11
Argentina
(541) 778-8380
Australia
+61 3 8877 8000
Austria
43 (0) 660 6386
Belgium (Dutch)
32 (0)2 62688 06
Belgium (French)
32 (0)2 62688 07
Brazil 55 11
011 829-6612
Canada
(905) 206-4663
Chile
800 36 0999
China
8610-65645959
Czech Republic
42 (2) 471 7321
Denmark
45 (0) 39 294099
Finland
358 (9) 2034 7288
France
33 (0) 143623434
Germany
49 (0) 180 532 6222
Greece
30 1 689 64 11
Hong Kong
(800) 96 7729
Hungary
36 (1) 252 4505
India
91 11 682 60 35
Indonesia
6221 350 3408
Ireland
353 (0) 1662 5525
Israel
972-9-9524848
Italy
39 (0) 2 264 10350
Japan, Osaka
81 6 6838 1155
Japan, Tokyo
81 3 3335-8333
Korea
02 3270 0700
Malaysia
03 2952566
Mexico D.F.
258 9922
Mexico, Guadalajara
01 800 472 6684
Middle East/Africa
41 22/780 41 11
Netherlands
31 (0) 20 606 8751
New Zealand
(09) 356-6640
Norway
47 (0) 22 116299
If you cannot solve your problem using the
3
48
Getting Help When Things Go Wrong
4
Philippines
65 272 5300
Poland
(+48) 22 519 06 00
Portugal
351 (0) 1 318 00 65
Russia
7095 923 50 01
Singapore
65 272 5300
Spain
34 (9) 02321 123
Sweden
46 (0) 8 6192170
Switzerland
41 (0) 84 8801111
Taiwan
886 2-2717-0055
Thailand
(66-2) 661 4011
Turkey
90 1 224 59 25
United Kingdom
44 (0) 171 512 5202
U.S.
(208) 344-4131
Venezuela
800 47 888
Venezuela, Caracas
207 8488