Limited Warranty Statement
A. Extent of Limited Warranty
Hewlett-Packard (HP) warrants to the end-user customer that
the HP products specified above will be free from defects in
materials and workmanship for the duration specified above,
which duration begins on the date of purchase by the
customer. Customer is responsible for maintaining proof of
date of purchase.
2. For software products, HP’s limited warranty applies only to
a failure to execute programming instructions. HP does not
warrant that the operation of any product will be
uninterrupted or error free.
3. HP’s limited warranty covers only those defects which arise
as a result of normal use of the product, and do not apply to
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided
or supported by HP; or
c. Operation outside the product’s specifications.
4. For HP printer products, the use of a non-HP ink cartridge or
a refilled ink cartridge does not affect either the warranty to
the customer or any HP support contract with the customer.
However, if printer failure or damage is attributable to the
use of a non-HP or refilled ink cartridge, HP will charge its
standard time and materials charges to service the printer for
the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice
of a defect in any software, media, or ink cartridge product
which is covered by HP’s warranty, HP shall replace the
defective product. If HP receives, during the applicable
warranty period, notice of a defect in any hardware product
which is covered by HP’s warranty, HP shall either repair or
replace the defective product, at HP’s option.
6. If HP is unable to repair or replace, as applicable, a defective
product which is covered by HP’s warranty, HP shall, within a
reasonable time after being notified of the defect, refund the
purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until
the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new,
provided that it has functionality at least equal to that of the
product being replaced.
9. HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and
France’s “Departements D’Outre-Mer”; for those excepted
areas, the warranty is valid only in the country of purchase.
Contracts for additional warranty services, such as on-site
service, may be available from any authorized HP service
facility where the product is distributed by HP or by an
B. Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
C. Limitations of Liability
To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer’s sole and
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE
OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,
WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER
LEGAL THEORY AND WHETHER ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
D. Local Law
This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in the United States, from province to
province in Canada, and from country to country elsewhere
in the world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example,
some states in the United States, as well as some
governments outside the United States (including provinces
in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the
duration of implied warranties which the manufacturer can-
not disclaim, or not allow limitations on the duration of
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION
TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.