HP Deskjet 952c Printer - Limited Warranty Statement

background image

Limited Warranty Statement

A. Extent of Limited Warranty

1.

Hewlett-Packard (HP) warrants to the end-user customer that

the HP products specified above will be free from defects in

materials and workmanship for the duration specified above,

which duration begins on the date of purchase by the

customer. Customer is responsible for maintaining proof of

date of purchase.

2. For software products, HP’s limited warranty applies only to

a failure to execute programming instructions. HP does not

warrant that the operation of any product will be

uninterrupted or error free.

3. HP’s limited warranty covers only those defects which arise

as a result of normal use of the product, and do not apply to

any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not provided

or supported by HP; or

c. Operation outside the product’s specifications.

4. For HP printer products, the use of a non-HP ink cartridge or

a refilled ink cartridge does not affect either the warranty to

the customer or any HP support contract with the customer.

However, if printer failure or damage is attributable to the

use of a non-HP or refilled ink cartridge, HP will charge its

standard time and materials charges to service the printer for

the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice

of a defect in any software, media, or ink cartridge product

which is covered by HP’s warranty, HP shall replace the

defective product. If HP receives, during the applicable

warranty period, notice of a defect in any hardware product

which is covered by HP’s warranty, HP shall either repair or

replace the defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a defective

product which is covered by HP’s warranty, HP shall, within a

reasonable time after being notified of the defect, refund the

purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until

the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new,

provided that it has functionality at least equal to that of the

product being replaced.

9. HP’s limited warranty is valid in any country where the

covered HP product is distributed by HP except for the

Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and

France’s “Departements D’Outre-Mer”; for those excepted

areas, the warranty is valid only in the country of purchase.

Contracts for additional warranty services, such as on-site

service, may be available from any authorized HP service

facility where the product is distributed by HP or by an

authorized importer.

B. Limitations of Warranty

1.

TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP

NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER

WARRANTY OR CONDITION OF ANY KIND, WHETHER

EXPRESS OR IMPLIED, WITH RESPECT TO THE HP

PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED

WARRANTIES OR CONDITIONS OF MERCHANTABILITY,

SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR

PURPOSE.

C. Limitations of Liability

1.

To the extent allowed by local law, the remedies provided in

this Warranty Statement are the customer’s sole and

exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE

OBLIGATIONS SPECIFICALLY SET FORTH IN THIS

WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS

THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT,

SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES,

WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER

LEGAL THEORY AND WHETHER ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES.

D. Local Law

1.

This Warranty Statement gives the customer specific legal

rights. The customer may also have other rights which vary

from state to state in the United States, from province to

province in Canada, and from country to country elsewhere

in the world.

2. To the extent that this Warranty Statement is inconsistent

with local law, this Warranty Statement shall be deemed

modified to be consistent with such local law. Under such

local law, certain disclaimers and limitations of this Warranty

Statement may not apply to the customer. For example,

some states in the United States, as well as some

governments outside the United States (including provinces

in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty

Statement from limiting the statutory rights of a consumer

(e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce

such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the

duration of implied warranties which the manufacturer can-

not disclaim, or not allow limitations on the duration of

implied warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW

ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,

EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT

EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION

TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO

THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

HP Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited

Warranty Statement stated above, HP warrants that this HP

Product will be able to accurately process date data (including,

but not limited to, calculating, comparing, and sequencing)

from, into, and between the twentieth and twenty-first centuries,

and the years 1999 and 2000, including leap year calculations,

when used in accordance with the Product documentation

provided by HP (including any instructions for installing patches

or upgrades), provided that all other products (e.g. hardware,

software, firmware) used in combination with such HP Product(s)

properly exchange date data with it. The duration of the Year

2000 warranty extends through January 31, 2001.

HP Product

Duration of Limited Warranty

Software

90 Days

Ink cartridges

90 Days

Printer

1 Year

background image

62

2400 dpi

57

A

accessories

iii

,

50

B

background printing

11

,

12

banners

choosing paper for

22

ordering

51

printing

2

,

22

problems

44

specifications

58

Best mode

57

black and white printing

10

book binding

24

brightness

10

buttons

Cancel

1

,

7

,

57

Power

1

,

29

,

31

,

33

,

41

,

57

Print

7

Resume

1

,

20

,

38

,

41

,

57

Revert to Default

7

Save Settings

7

C

cables

ordering

50

recommended

iii

USB

iii

Cancel button

1

,

7

,

57

capacity, paper tray

iv

cards

printing

15

18

specifications

51

,

58

,

59

change printers

12

change the order of print jobs

12

cleaning

print cartridge cradle

34

print cartridges

33

printer

3

Color panel

10

color resolution

57

color tone

10

ColorSync

10

computer, controlling from

4

connections

USB

4

Customer Care

46

customer support

46

D

default printer

4

delete a print job

12

desktop printing

5

door, rear access

38

,

41

dpi, 2400 printing

Color Layering

57

Draft mode

57

drivers, see printer software
duty cycle

57

E

energy usage

57

envelope slot

2

envelopes

printing single

16

printing stack

17

specifications

58

,

59

environment, operating

57

F

fax printing, problems

39

FCC statement

60

features

iv

foreground printing

11

G

General panel

8

getting help, see help
grayscale

10

greeting cards

printing

15

18

specifications

58

,

59

H

help

customer

46

electronic

iv

HP Customer Care

46

49

information sources

iv

technical support

46

user forums

iv

web sites

iv

High Res Photo mode

9

HP Color Matching

10

HP Customer Care

46

49

I

I/O interface

57

icons

print cartridge status

28

printer status

5

IN tray

capacity of

58

use

2

index cards

printing

18

specifications

58

,

59

tray capacity

58

ink

density

43

ordering

50

replacing

29

streaking

32

ink cartridges

cleaning

32

33

damage from refilling

35

Light

30

ordering

50

part numbers

29

problems

31

,

32

replacment

29

status

27

storing

31

using

31

installing

printer software

36

,

37

problems

36

,

37

software

36

iron-on transfers

ordering

51

printing

21

J

jams, see paper jams